Job Description

Job Description

Job Description

Description:The Starz Program™

We have the foundation. We’re looking for a leader who can take it further.

For more than 20 years, The Starz Program™ has been helping children shine through dance, sports, cheer, fitness, Ninja Fitness, yoga, and other enrichment programs delivered through schools and community partners.

Our Corporate division has an established team, a strong reputation, hundreds of families who have experienced Starz, and long-standing school relationships.

Now we're looking for a Corporate Area Manager to help us build the next chapter.

This is a unique opportunity for a leader who is equally comfortable with people and performance . You will lead a team, manage priorities, track the numbers, identify opportunities, solve problems, strengthen school partnerships, and help drive enrollment and revenue growth.

You won't be expected to do everything yourself. In fact, one of the most important parts of this role is learning how to build accountability and empower the right people to own the work.

You will work closely with the Founder & CEO and have a direct impact on how the Corporate division grows, operates, and develops its future leaders.

We are looking for someone who doesn't wait for someone else to solve the problem. They see it, take ownership, build a plan, and make it happen.

If that sounds like you, we'd love to talk.Position Overview

The Corporate Area Manager is responsible for the day-to-day leadership, performance, and success of The Starz Program’s Corporate operations .

This person serves as the key leader between the Founder/CEO and the Corporate team, ensuring that our schools, classes, teachers, enrollment, marketing, and operational priorities are moving forward consistently and effectively.

The Area Manager is not simply an administrator or task manager. This is a leadership and accountability role responsible for making sure the Corporate area is growing, performing, and operating according to Starz standards.

The ideal candidate is a proactive, organized, numbers-oriented leader who naturally takes ownership, follows through, solves problems, communicates clearly, and can hold others accountable while maintaining the positive, supportive culture that makes Starz special.

THE WIN

The Corporate Area Manager wins when the Corporate location is growing, profitable, well-staffed, well-supported, and operating smoothly — without requiring the Founder to manage the day-to-day details.

The Area Manager creates accountability, ensures priorities are executed, and develops the people responsible for each area of the Corporate business.

CORE RESPONSIBILITIES1. Corporate Leadership & Accountability

• Lead the day-to-day Corporate team and ensure everyone understands their responsibilities, priorities, and measurable goals.
• Establish clear expectations and follow up consistently on commitments.
• Monitor the Corporate scorecard and identify opportunities, problems, and areas requiring attention.
• Lead regular team meetings and accountability check-ins.
• Ensure issues are addressed promptly rather than allowed to linger.
• Communicate important information and decisions with the Founder/CEO.
• Create a culture of ownership, urgency, professionalism, and follow-through.

2. Corporate Performance & Growth

• Take ownership of the overall performance of the Corporate division.
• Monitor enrollment, revenue, school partnerships, class performance, staffing, and other key metrics.
• Identify opportunities to increase enrollment, add classes, strengthen school partnerships, and generate additional revenue.
• Ensure Corporate Growth & Marketing, Enrollment, Operations, and other functional areas are working together toward common goals.
• Use data to identify underperforming schools/classes and create action plans.
• Bring solutions and recommendations to the Founder rather than simply reporting problems.

3. Team Leadership & Development

• Lead and develop Corporate team members according to their individual roles and responsibilities.
• Ensure each team member has a clearly defined WIN , responsibilities, and measurable KPIs.
• Coach team members toward stronger ownership, initiative, and performance.
• Recognize strong performance and address performance issues when expectations are not being met.
• Delegate appropriately and ensure work is assigned to the person best positioned to own it.
• Help identify and develop future leaders within the Corporate team.

4. School & Teacher Success

• Ensure Corporate schools and teachers receive the support necessary to deliver an excellent Starz experience.
• Monitor school relationships and identify schools that may be at risk.
• Ensure staffing issues are addressed quickly and classes are not unnecessarily cancelled due to lack of teacher coverage.
• Ensure teachers have the resources, communication, and support they need to be successful.
• Monitor feedback from schools, teachers, and families and ensure important issues are resolved.

5. Execution & Operational Excellence

• Ensure Corporate priorities and initiatives actually get completed.
• Work closely with the Implementation Specialist to move approved ideas from concept to execution.
• Ensure recurring processes, deadlines, reports, and administrative requirements are completed on time.
• Identify bottlenecks and remove obstacles preventing the team from accomplishing its goals.
• Continually improve systems and processes so Corporate becomes more efficient and scalable.
• Ensure the Corporate team follows Starz systems, standards, and procedures.

6. Communication & Collaboration

• Maintain clear, timely communication across the Corporate team.
• Ensure team members are communicating with one another rather than working in silos.
• Collaborate with Franchise leadership when Corporate and Franchise initiatives overlap.
• Keep the Founder/CEO informed of significant opportunities, challenges, and performance issues.
• Represent Starz professionally with school partners, teachers, families, and other stakeholders.

KEY PERFORMANCE INDICATORS

The Area Manager will be evaluated based on measurable Corporate performance, including:

• Corporate enrollment
• Corporate revenue
• Number of active school partners
• Number of active classes
• Class fill rates
• Number of classes cancelled due to lack of teacher
• School renewal/continuation
• New classes/programs launched
• Completion of key initiatives by deadline
• Team KPI performance
• Outstanding operational issues
• Profitability / contribution to Corporate profitability

Specific annual and quarterly targets will be established with the Founder/CEO.

WHAT THIS ROLE IS NOT

The Area Manager is not expected to personally perform every function of the Corporate business.

The Area Manager leads the people who own those functions.

The Corporate team may include dedicated ownership for:

• Growth & Marketing
• Enrollment
• Operations & School/Teacher Support
• Corporate Marketing / Business Development
• Communications & Administration
• Implementation
• Other specialized functions as the organization develops

The Area Manager's responsibility is to ensure that all of these areas work together, have clear ownership, and produce results.

IDEAL CANDIDATE PROFILE

We are looking for someone who is:

A Leader
Naturally takes ownership and is comfortable leading people and making decisions.

Results-Oriented
Enjoys goals, numbers, progress, and measurable outcomes.

Highly Organized
Can manage multiple priorities without losing track of important details.

Proactive
Doesn't wait to be told what needs to happen next.

Accountable
Does what they say they will do and expects the same from others.

Urgent Without Being Chaotic
Understands that important things need to move forward quickly while maintaining quality.

A Strong Communicator
Can communicate with teachers, employees, school leaders, families, and company leadership effectively.

People-Oriented
Builds strong relationships and genuinely cares about the success of the people they lead.

Comfortable With Difficult Conversations
Can address problems directly and professionally while maintaining respect and trust.

A Problem Solver
Brings solutions, not just problems.

Growth-Minded
Looks for opportunities to improve enrollment, revenue, partnerships, efficiency, and the overall Corporate business.

SUCCESS IN THE FIRST 90 DAYS

Within the first 90 days, the Area Manager should:

• Understand the Corporate business, team, schools, classes, systems, and financial goals.
• Establish clear accountability and communication rhythms with the Corporate team.
• Review all current Corporate KPIs and establish a baseline.
• Identify the highest-priority opportunities and problems.
• Ensure every Corporate team member understands their role and measurable WIN.
• Establish a consistent Corporate scorecard.
• Ensure staffing and operational issues are being addressed quickly.
• Create clear action plans for underperforming classes/schools.
• Begin identifying opportunities for enrollment and revenue growth.
• Demonstrate that the Corporate team can move forward with less day-to-day involvement from the Founder/CEO .

REPORTING RELATIONSHIP

Reports to: Founder & CEO

Leads: Corporate Team / Functional Leaders

Works closely with: Franchise Leadership Team and other Starz leadership roles

Location: Richmond/Hampton Roads area preferred, with regular local presence and school/class visits as needed.

Employment Type: Part-Time, with the ability to increase hours as business needs require.

Compensation: Competitive compensation based on experience, with flexibility for an hourly and/or performance-based compensation structure.

Requirements:

Job Tags

Hourly pay, Part time, Local area

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