Job Description

Job Description

Job Description

At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. 

We are looking for experienced, passionate Area Managers to grow with us!

At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!

If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.

Reports to: Director of Operations

You will love working at NAYA

We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:

Competitive pay to recognize your impact

Medical, dental, and vision insurance to keep you healthy and thriving

Commuter benefits to make life easier

Employee discounts and free NAYA meals — because we believe in enjoying what we serve

Growth opportunities at every level — we invest in developing leaders from within

More on the way!

At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success.

How You’ll Impact

The Area Manager is responsible for multi-unit operations and leading, managing and developing our restaurant management teams and team members to ensure delivery of superior service and product, as well as both employee and guest satisfaction. This position is also responsible for the overall financial performance for their area’s restaurant operations, including sales growth and maximizing profits by meeting budgets for food, labor costs and other controllable costs. The right person for this role is a proven leader and operator, familiar with high growth environments, skilled at managing a P&L, is an excellent communicator, sets a high bar for themselves, and is adept at developing talent.

What You’ll Do

• Responsible for multi-unit operational and financial health 
• Supervises their area’s General Managers and assists them with:
• Coaching, developing and mentoring their managers and team members 
• Driving 4-wall EBITDA while elevating the employee and guest experience through multiple consumer channels
• Building a bench and rolling out succession planning and growth initiatives
• Developing and maintaining an employee-oriented and guest-focused organizational culture emphasizing continuous improvement, high performance, collaboration, teamwork, and process improvements
• Interviewing, hiring, onboarding and training of all restaurant positions
• Responding quickly to changing market conditions and revising strategies accordingly
• Validating compliance with operational initiatives through auditing, training and performance management of their teams
• Jumping into hands-on execution within our restaurants to plug holes and staffing gaps as needed
• Reviews P&L reports monthly with their General Managers to ensure that key financial targets are being met and adjusted based on business needs
• Partner with the Human Resources Business Partner to set clear expectations, follows up and creates a culture of accountability for their restaurant operations teams
• Forecasts and monitors expenses of their General Managers to ensure company goals are met on a weekly, monthly and yearly basis
• Ensures the operations are in compliance with all applicable national, state, and local regulations and laws 
• Responsible for reviewing and approving weekly payroll for their assigned stores
• Performs other related duties, tasks, and responsibilities as required, assigned, and directed

Who You Are

• 7+ years of restaurant management/leadership operations experience
• Experience with senior operations management across multiple states
• Bachelor’s Degree or higher
• Strong project management, analytical and problem-solving skills
• Superior interpersonal skills and ability to earn trust and respect from colleagues
• Exceptional financial acumen
• Thrives in a constantly evolving, fast-paced environment

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